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How to Clear Counters for Konica Minolta Authentication
1. Press the “Menu/Home” button on the copier and then press “Utility” on the screen.
2. Press the “Administrator” option, input the password and then press “OK”.
2a. The default Admin password is either “12345678” or “1234567812345678”.
3. Press “User Authentication and/Account Track” > “User Authentication Settings” > “User Counter”. Here you can select a specific person if you only want to reset one counter or press “Reset All Counters” to clear them for everyone. This action cannot be undone.
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