Outsourcing / Co-Sourcing as a Competitive Tool

Outsourcing

While faster problem resolution and better performance, along with reduced IT costs and complexity, are certainly valid reasons for deciding to outsource some or all your IT functions, it is becoming apparent to many that there is actually a lot more to be gained. When a company chooses a qualified managed IT service provider, either as the primary IT resource by outsourcing, or as a co-sourced resource assisting your in-house team, it is becoming more and more apparent that this out-sourcing does a lot more than save the company money or make the systems run smoothly. Outsourcing can play a major role in the growth of the business and sharpen its competitive edge.

Free up management time for more strategic levels.

Think about it this way: when a company outsources all or part of its IT management, they pick up the time, effort and resources that would have been tied up in this function. This outsourcing, or co-sourcing, frees up IT and other management personnel enabling them to focus on more strategic, higher-value activities. While this may sound somewhat obvious, many firms fail to realize this and don’t take advantage of this opportunity. Out-sourcing either sounds expensive to some, or a challenge to their own value to the company. Neither could be further from the truth.

If you are running a small company (10 to 100 employees) with a small in-house IT department (1-2 people), think about the productivity losses you suffer every time there is an outage, whether it is a single employee who can’t get her work done, or the entire company being all or partially down, even for a short time.

If you are running a very small company with IT handled by someone (maybe yourself) within the company without the proper skills to handle problem resolution so that every time there is an issue you are forced to call in a third party to correct it, you can be rather certain that the right managed IT service provider will save you time and money, as well as productivity, not to mention seriously decreasing your risk of cyber-attack.

If you have your own in-house IT team, no matter how good they are, it is highly unlikely that they will possess all the skills needed to resolve all the issues that arise. Today’s technology is so complex that you really need the availability of a number of highly trained technicians.

Strategic thinking leads to Digital Disruption as a highly competitive tool.

Remaining competitive in today’s business environment requires that all members of your team have the time and energy to focus on moving your business forward. This especially includes those responsible for technology. Recently, we at Novatech have been focusing on “Digital Disruption”. Digital Disruption on a global scale is what happens when new technologies, such the computer or the Internet are created. On an industry-wide scale, think of Uber’s effect on the transportation industry, or Amazon’s effect on retail. Your company is not likely to become the “Uber” of your industry, but of a company level, Digital Disruption can a very positive force as you become a digital business…one that uses technology to power past your competition.

About Novatech

The Managed Office Experts at Novatech empower businesses to increase productivity, lower costs, minimize risks and drive growth through Expert Guidance in consultation, design, implementation and support of cutting-edge business technology. The Novatech portfolio of Managed Office solutions liberates clients to focus on running their business – leaving the tech to an award-winning provider with over 25 years of industry-leading experience. How can we help?

 

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