How NovaVoice Helps Modern Businesses Stay Connected, Efficient, and In Control

Is Your Phone System Still Built for the Office You Had 5 Years Ago?

Communication Isn’t Just a Tool—It’s a Strategy

The Problem: Outdated Phone Systems Are Slowing Your Business Down

Businesses need to call, text, transfer, route, track, and manage communication from anywhere. But many teams are stuck using:

• Old on-premise phone systems that don’t support remote work
• Cloud tools that don’t connect with Microsoft Teams
• Multiple apps for calling, texting, meetings, and voicemail

The result? A tangled mess of missed calls, manual work, and frustrated employees.

What’s the Cost of That Confusion?

Your team wastes time switching tools. Customers get inconsistent service. And when systems go down or staff are out, there’s no backup.

If your phone system isn’t integrated, flexible, and reliable, it’s not just a tech issue. It’s a business risk.

The Solution: One Platform That Does It All—NovaVoice

NovaVoice is Novatech’s modern voice solution, fully embedded within Microsoft Teams. It gives your business everything it needs to communicate clearly and efficiently, all in one place.

Here’s what NovaVoice does that your current system might not:

• One App Experience – Call, text, and manage voicemails inside Microsoft Teams
• Built-In SMS and Call Routing – No third-party workarounds or extra logins
• Advanced Call Management – Hunt groups, voicemail transcription, analytics
• Mobile + Desktop Ready – Work from anywhere, with full access and functionality
• Reliable Business Continuity – Keep calling, even if Teams is down

Why It Matters: Real Problems Solved

• Problem: Your phones don’t integrate with Microsoft Teams
• NovaVoice Fix: Fully embedded experience with no need for extra apps
• Problem: Calls and texts are split between platforms
• NovaVoice Fix: Voice and SMS are built into one interface
• Problem: Your current provider can’t support CRM integration or call center features
• NovaVoice Fix: NovaVoice is designed for both—right out of the box
• Problem: You’re tired of waiting on support
• NovaVoice Fix: Get exceptional local support from the Novatech team who knows your business

Who It’s For

NovaVoice is ideal for businesses that:

• Already use Microsoft Teams for collaboration
• Want to simplify their communication stack
• Need call center-level features like advanced routing and live monitoring
• Are looking for a more modern, reliable, flexible phone solution

The Result: Simpler Systems, Better Communication, Happier Teams

With NovaVoice, your phones stop being a source of stress, and start becoming a strength. Your team can communicate better. Your customers experience better service. And your business runs smoother.

NovaVoice One Pager

Want to see how NovaVoice fits into your business?

Let’s talk. We’ll walk you through it, no pressure, no tech jargon. Just a better way to communicate.