Novatech Unveils NovaVoice: A New Era in Unified Communications for the Managed Office

Nashville, TN – July 16, 2025 – Novatech, the nationwide Managed Office provider, proudly announces the launch of NovaVoice, a robust unified communications solution built to serve businesses of all sizes. Powered by Novatech’s strategic partnership with Intermedia Cloud Communications, a global leader in AI-powered cloud communications, collaboration, and customer engagement solutions, NovaVoice delivers powerful, secure, and fully integrated voice and collaboration tools designed to empower today’s dynamic workforce. 

Introducing NovaVoice 

NovaVoice represents the latest evolution in Novatech’s Managed Office portfolio, offering a seamless, cloud-first communication platform that combines voice, video, chat, file sharing, multichannel archiving, contact center capabilities, and more. Backed by Intermedia’s proven infrastructure and support, NovaVoice is a scalable solution tailored to enhance business productivity and simplify IT complexity across industries. 

Elevating the Managed Office Experience 

With the addition of NovaVoice, Novatech continues to strengthen its mission to be the all-in-one technology partner for the modern workplace. This launch enables customers to consolidate their communications under one trusted provider, eliminating the need for fragmented solutions and disjointed service providers. 

Delivering the Vision 

“We’re incredibly excited to bring NovaVoice to market,” said Hank Ross, Director of Managed IT Services. “This solution delivers the unified communication tools our clients have been asking for, backed by industry-leading reliability, security, and support. NovaVoice is a perfect fit for companies navigating hybrid work environments and looking to streamline their operations without compromising performance.” 

Echoing Ross’s sentiments, Brandon Jarrett, Division President of Managed IT Services, added: “NovaVoice is more than just a communications platform—it’s a transformative addition to our Managed Office vision. By incorporating enterprise-grade voice and collaboration tools into our portfolio, we’re equipping our clients with everything they need to stay competitive in a digital-first world. This launch represents a significant leap forward in the value we offer, and we’re proud to partner with Intermedia to make it possible.” 

“We’re proud to power NovaVoice and support Novatech in delivering a unified communications solution that’s purpose-built for today’s evolving workplace,” said Patrick Sheehan, VP of Partner Development and Distribution at Intermedia. “As organizations continue to move away from legacy, on-premises phone systems, they’re seeking solutions that offer greater flexibility, security, and intelligence. NovaVoice brings together Novatech’s Managed Office expertise and Intermedia’s tightly integrated, AI-powered platform – with desktop and mobile apps that enable anywhere, anytime access – to help businesses communicate more effectively, serve customers better, and future-proof their operations.” 

About Novatech 

Founded in 1998 and headquartered in Nashville, Tennessee, Novatech is a leading provider of Managed Office solutions, offering a full suite of services including Managed IT, Managed Print, Cloud Software, Cybersecurity, and now, Unified Communications through NovaVoice. Novatech’s mission is to simplify business technology by serving as a single source for innovation, service, and support, allowing customers to focus on growth while Novatech handles the rest. 

To learn more about NovaVoice, click here. 

Media Contact:
Julia Ebner
Director of Marketing
marketing@novatech.net