Effective January 1, 2025
Protecting your information and privacy is important to Nova Technology Solutions LLC and/or any affiliated entities (“Novatech”, “we”, “us”, or “our”), and this Privacy Notice (the “Privacy Notice”) describes how we collect, use, and disclose your information that we collect from you or about you when you use or access www.novatech.net (“Site”). This Privacy Notice also describes your rights regarding your information.
By accessing and using the Site, you understand and acknowledge that we will collect and use your information as described in this Privacy Notice.
INFORMATION COLLECTION, USE AND DISCLOSURE
Types of Information We Collect:
We collect information about you and your use of our Site, including:
- Information you provide to us: Our Site may provide you with opportunities for providing us with your contact information submitted through our contact forms, such as name, email address, phone number, company name, and any other details provided in inquiries, you voluntarily provide.
- Information collected automatically: When you use our Site, certain information about your device and web browser are automatically collected in connection with providing the Site to you, such as your IP address, browser type, operating system, browsing behavior, and other information collected through cookies, pixels, or similar technologies. For further information, see the Cookies section below.
- Information we collect from third party sources: We may collect personal information from other sources than the Site, and combine data from the Site with such other data.
When We Collect Your Information:
We collect your information when you interact with us on the Site, inquiring about a product/service, and contacting us for customer service or technical support. When you interact with our Site, we may deploy cookies and other similar technologies to collect information about you. See the Cookies section below for more information.
How We Use Your Information:
We collect your information to:
- Provide our Site and our products and services to you and others;
- Process, evaluate, and respond to your requests and inquiries;
- Send you relevant communications;
- Market to you regarding matters we believe may be in your interest;
- Provide customer service assistance or technical support to you or otherwise communicate with you;
- Develop future products and services;
- Design and deliver new advertising and marketing campaigns to you and others and measure their effectiveness, including customized product offerings and to serve you offers or promotions;
- Operate, evaluate and improve our business, including: analyzing and improving our Site, our technologies, and any other products and services; performing data analyses; developing new technologies, products, and services; learning about our users; evaluating user engagement with our Site; and facilitating the functionality and new functionalities in our Site;
- Create aggregate business and marketing insights;
- Comply with legal requirements; and
- To improve our website.
We may use third-party advertising companies to serve or track ads on our Site and other websites. These companies may use information about your visits to our Site, collected via cookies, pixels, and/or other similar technologies, and other websites to measure advertising effectiveness, to provide advertisements about goods and services and to serve you with offers or promotions.
How We Share Your Information:
We may share information with third parties for any purpose described in the How We Use Your Information section above, or for any other purpose that has been notified to you or to which you have consented. This includes sharing information as follows:
- We may share information with our affiliates, with service providers (including our vendors that enrich business-to-business data to ultimately aid our marketing efforts) and business partners who provide services to us or otherwise help us operate our business or the Site. We may also share information with other companies with whom we do business.
- We may share information to in connection with complying with, making claims relating to, or enforcing legal rights or obligations, legal process, government requests, or prudent security or business practices. This may include disclosures to law enforcement offices, third-party rights owners, or others.
- We may share your information with third parties who assist us in advertising or marketing our products and services and assess the effectiveness of such campaigns (e.g., Google Analytics and/or LinkedIn Ads). They will only process your information on our instructions or as otherwise agreed in our contracts with them.
- We may share or transfer information with another business in connection with a merger, acquisition, or sale of our assets, provided that such sharing or transferring of information will be done in accordance with applicable data privacy laws.
- We may share your information in accordance with your consent.
How Long We Keep Your Information:
We retain information collected automatically (as described in the Types of Information We Collect section above) as long as reasonably necessary for the purposes described in the How We Use Your Information section above. Our retention practices reflect applicable legal, tax and business purposes, as well as applicable law.
Your Ability to Choose:
If you prefer not to receive marketing communications from us, please follow the unsubscribe links on any email message or contact us at 866-488-2024. Even if you opt out of receiving promotional communications, we may continue to send you non-promotional communications, such as those about your account, transactions, servicing, or Novatech’s ongoing business relations.
Third Party Sites:
Our Site may contain links to third-party websites. This Privacy Notice does not apply to your access to or use of such third-party websites, and Novatech does not control, nor are we responsible for, the content or privacy and security practices of those third-party websites. Any personal information collected through such third-party websites is subject to the applicable third party’s privacy practices, which we encourage you to carefully review.
COOKIES
Our Site uses cookies to give you a better browsing or user experience. “Cookies” are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. This data often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well. Some cookies are placed by third parties acting on our behalf. They help us recognize your repeat visits and preferences.
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for our Site to function properly. They enable basic features such as page navigation and access to secure areas of the Site and cannot be disabled.
- Performance Cookies: These cookies help us understand how visitors interact with our Site by collecting information about pages visited, time spent on the Site, and any errors encountered. This information is used to improve the Site’s performance. Disabling these cookies may affect the functionality and performance of our Site.
- Functional Cookies: These cookies enable the Site to provide enhanced functionality and personalization, such as language settings or region selection, for a more customized experience.
- Advertising and Targeting Cookies: These cookies are used to deliver advertisements relevant to you and your interests. They may also limit the number of times you see an ad and measure the effectiveness of advertising campaigns. Our Site may work with third parties such as advertising networks to provide you with advertisements, and these cookies may track your browsing activity across multiple websites. To learn more about your ability to opt out of certain of these technologies and for other information, you can visit the Digital Advertising Alliance and the Network Advertising Initiative.
- Analytics Cookies: We use tools such as Google Analytics, as described here, to understand how users engage with our website. You can prevent your data from being used by Google Analytics on our websites by installing the Google Analytics opt-out browser add-on. If you have accounts with third-party providers, you may be able to control your ad preferences through your account.
Our Site also uses other tracking technologies such as “web beacons” (also known as internet tags, pixel tags, and clear GIFs), which are small bits of code embedded in pages or images. We use web beacons alongside cookies to understand how you interact with our Site, so we can manage and improve those interactions.
Some web browsers may have a “Do Not Track” preference that transmits a “Do Not Track” header to the websites you visit with information indicating that you do not want your activity to be tracked. We do not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed.
INFORMATION OBTAINED FROM CHILDREN
Our Site is intended solely for use by persons 18 years of age or older. We do not knowingly collect information from anyone under the age of 18 years of age. If you believe your child has provided personal information to us, please contact us via the email listed in the How to Contact Us section below, and we will work to delete it.
SECURITY
We maintain reasonable administrative, organizational, technical and physical measures reasonably designed to protect your information. Also, we limit access to your personal information to those employees, service providers, business partners, agents and other third parties who have a legitimate need to know for business purposes described in the How We Use Your Information section above. They will only process your personal information on our instructions or as otherwise agreed in our contracts with them. While our security safeguards are intended to maintain the confidentiality and integrity of your information, no security measures are perfect, and we cannot guarantee your personal information will never be disclosed in a manner inconsistent with this Privacy Notice, for example, as a result of a third party’s unauthorized or unlawful acts.
CONTACT US
Novatech welcomes your questions and comments about this Privacy Notice or the use of your personal information. Please call us at 866-488-2024 or email us at marketing@novatech.net with any questions or comments.