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Dallas Managed IT Services

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4251 W John Carpenter Fwy, Irving, TX 75063

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Managed IT Services in Dallas by Novatech: Simple, Predictable IT Support for Your Business

Novatech’s Managed IT Services in Dallas provide businesses with a simple, predictable solution—unlimited IT support at one flat rate per user. With nearly three decades of experience, we ensure your IT infrastructure is optimized for productivity, security, and business continuity, so you can focus on what truly matters—growing your business.

 

Why Choose Novatech’s Managed IT Services?

Managing a business means managing countless responsibilities, and IT shouldn’t be one of the biggest headaches. By partnering with Novatech, businesses across Dallas and surrounding suburbs like Plano, Irving, and Richardson gain access to a comprehensive IT solution that handles everything from day-to-day support to long-term technology strategy.

Whether your employees are on-site or remote, we’re here to make sure your technology is running smoothly around the clock.

Unlimited IT Support at a Predictable Price

At Novatech, we understand that businesses need predictability when it comes to budgeting for IT. Our Managed IT Services offer unlimited support at a fixed monthly rate per user, so you never have to worry about surprise costs.

From troubleshooting issues to upgrading your network infrastructure, our team is always on hand to ensure your IT systems are running efficiently.

Key Benefits of Novatech’s Managed IT Services

  • Decrease Employee Downtime: With fast, reliable support, your employees can get back to work quickly, minimizing downtime and boosting productivity.
  • Simplify IT Management: We take care of all your IT needs, including network, server, and cloud management, so you can focus on running your business.
  • Expand Expertise and Capacity: Our team of skilled IT professionals brings decades of experience to your business, providing access to expertise that would be costly to hire in-house.
  • Streamline Your IT Budget: Predictable, flat-rate pricing means no more unexpected IT expenses.
  • Maintain Compliance: We help ensure your business stays compliant with industry regulations, including HIPAA, PCI DSS, and more.
  • Strengthen Cybersecurity: Advanced security measures are built into every service, protecting your business from cyber threats

Layered Cybersecurity for Extra Protection

While basic cybersecurity is included with every Managed IT Services plan, businesses can choose to add advanced cybersecurity solutions for an additional layer of protection.

This ensures your company is fully shielded from sophisticated cyber threats and compliant with all necessary regulations.

 

Ensuring Business Continuity with RPO and RTO

When you choose Novatech to manage your IT, we ensure your systems are set up to maximize both Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).

This means that in the event of data loss or a disaster, your systems can be restored quickly with minimal impact on your operations, ensuring business continuity and protecting critical data.

Proactive IT Support for Dallas Businesses

With Novatech’s Managed IT Services, you’re not just reacting to problems—you’re preventing them before they happen.

We provide 24×7 monitoring and proactive maintenance, identifying potential issues and resolving them before they affect your business.

Our average response time is just 33 minutes, significantly faster than the industry average of 3-7 hours, ensuring your team stays productive with minimal downtime.

 

Common Problems Solved with Novatech’s Managed IT Services

  • I’m spending too much time on IT issues – We take over IT management, freeing up your time to focus on strategic initiatives.
  • It takes too long to resolve problems – With our proactive monitoring and quick response times, issues are resolved fast, keeping your business running smoothly.
  • I don’t know if we’re secure – Our managed IT services include built-in cybersecurity, so you can rest assured that your data is protected.
  • I can’t get IT projects done – We handle everything from daily support to large-scale IT projects, helping you meet your business goals.
  • We’ve outgrown our current IT provider – Novatech scales with your business, providing the expertise and capacity you need as you grow.

Why Choose Novatech Dallas?

For nearly 30 years, Novatech has been a trusted partner for businesses seeking reliable, cost-effective IT and office technology solutions. Our comprehensive Managed Office approach allows you to consolidate all your IT, cybersecurity, cloud, and copier needs with one trusted provider.

Here’s why Dallas businesses choose Novatech:

  • Local Expertise: Our team of IT professionals, security experts, and support staff are based in Dallas and understand the unique needs of businesses in the area.
  • Comprehensive Solutions: From managed IT to cloud services, cybersecurity, and copiers, we offer a full suite of services that cover all aspects of your technology needs.
  • Proven Track Record: With nearly three decades of experience, we’ve helped businesses across industries optimize their operations and achieve greater success through technology.
  • Scalable Services: As your business grows, Novatech’s services grow with you. Whether you’re a small business or a multi-location enterprise, we tailor our solutions to fit your unique requirements.
  • Proactive Support: Our team provides 24×7 monitoring, maintenance, and support, ensuring that your technology is always working efficiently and securely.

 

Included Services with Novatech’s Managed IT Services

  • 24×7 Onsite and Remote Support: Whether your team is in the office or working remotely, we provide around-the-clock IT support to keep your business running smoothly.
  • Cloud, Server, and Network Management: We manage your entire IT environment, ensuring optimal performance and security.
  • Proactive Issue Resolution: Our proactive approach reduces recurring problems by 50%, stopping issues at their source.
  • Cybersecurity and Cloud Backup: Built-in cybersecurity measures protect your business data, and cloud backup ensures critical information is always available when you need it.

Industries We Serve

From healthcare to legal, finance to construction, Novatech’s Managed IT Services are tailored to meet the unique needs of various industries. We understand the specific challenges you face and provide solutions that ensure compliance, boost productivity, and support long-term growth.

 

Let Novatech Manage Your IT—So You Can Focus on Your Business

With decades of experience and a proven track record, Novatech is the trusted IT partner for businesses throughout Dallas and beyond. Our Managed IT Services provide the peace of mind you need, knowing your IT systems are secure, efficient, and always available. Whether you need basic IT support or advanced cybersecurity, we have the expertise to help your business thrive.

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Get Started with a Free IT Assessment

Curious about how Novatech can help your business streamline IT operations and reduce costs? Contact us today for a free IT assessment. We’ll evaluate your current setup and provide actionable recommendations to improve performance, security, and resilience.

FAQs

Our Managed IT Services include 24×7 support, cloud and network management, cybersecurity, and proactive maintenance, all at a flat monthly rate per user.

By providing fast, reliable support and proactive issue resolution, we reduce downtime and ensure your employees have the tools they need to stay productive.

Yes! While basic cybersecurity is included, we offer advanced cybersecurity solutions for businesses that need extra protection from evolving cyber threats.

Author

Dr. Anthony Mari. CEO, TactusMD

“They provide as close to perfect uptime as anyone possibly can, and they are responsive. We are [also] confident that when you log-in, there is security that will protect your ID and information.”

Author

Aaron Sibley, Site Design and IT Project Manager. Habitat for Humanity

“Our ongoing service with Novatech is great. My team enjoys working with both the onsite technicians as well as the voices on the phone. Implementation of services has always gone smoothly, because when problems arise the team is already in place to quickly fix them.”