Case Study: Center for the Visually Impaired (CVI)

Helping a mission-driven nonprofit stay focused on people while IT runs smoothly

In Their Words

“IT issues are non-issues.”
“We often get a response within an hour.”
“It is easy and straightforward. That is exactly
what you want from your IT department.”

The Results

Less time on tech
Staff reports that “IT issues are non-issues now.” The team stays on client work.

Faster turnaround
Most requests get a response in about 1 hour and are often resolved the same day.

Better accessibility experience
Updates consider JAWS and similar tools. The environment stays stable for visually impaired users.

Predictable support
One partner. One process. One place to go when something does not work.

About the Center for the Visually Impaired (CVI)

The Center for the Visually Impaired (CVI) is dedicated to empowering individuals with vision loss to live independently and with dignity. They provide a range of rehabilitation services, including low vision clinics, youth services, and support groups, primarily serving clients in metro Atlanta and Georgia. Annually, CVI assists over 1,000 individuals of all ages, with nearly half coming from low-income households. Through community support and philanthropy, CVI ensures access to essential services for those in need.