Atlanta Managed IT Services
Georgia950 North Point Pkwy Suite 300, Alpharetta, GA 30005
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Secure & Reliable Managed IT Services
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With Novatech Managed IT Services, we manage your IT, so you can manage your business. Since 1998, we have been providing process-driven and cost-effective network management and managed IT support services for remote, on-site, and cloud-based environments.
As your trusted IT partner, count on our team to keep your data secure and IT systems running at all times.
With Novatech’s Managed IT Services in Atlanta:
- Business owners and executives have predictable IT costs, clear direction, budgets, and better technology.
- Your business benefits from less downtime, faster service, and better security.
- CIOs and IT Managers can finally get out of day-to-day IT and focus on strategy, completing projects, and new technology objectives.
Common Problems Solved with Managed IT Services
- I’m spending too much time on IT.
- It takes too long to resolve issues.
- I don’t know if we’re secure.
- Things seem like they never get fixed.
- We can’t get IT projects done.
- My IT person is leaving (or left).
- We’ve outgrown our current provider.
- I don’t have a technology plan.
- Unexpected costs keep coming up.
- I can’t measure IT results.
Novatech’s Managed IT Services Solution
“Bring Everything up to Speed”
Whether you run a medical facility, law practice, construction company, logistics firm, financial services, or are in another industry, running technology isn’t why you’re in business. Yet no business can function without it.
The biggest problem with poorly managed IT? You miss opportunities for:
- Greater employee productivity
- Better customer service
- More satisfied employees
- Meaningful, actionable metrics
- Stronger compliance
- Tighter cybersecurity
Maybe you’ve already paid someone to manage various IT areas, and you’re not getting your money’s worth. You may have old computers or systems past their useful life cycles that need to be upgraded. Now imagine one person or a small IT team dealing with all that on a daily basis, much less driving a strategic business technology roadmap.
Novatech's Approach to Managed IT Services in Atlanta
Benefits of Managed IT Services
- Decrease Employee Downtime: Less downtime means more productivity.
- Simplify Your Business Management: Focus on your core business activities.
- Expand Your Expertise and Capacity: Access a team of IT experts.
- Streamline Your IT Budget: Predictable monthly costs.
- Maintain Compliance: Stay compliant with industry regulations.
- Secure Your Business: Protect your data and IT infrastructure.
Included Services
- Onsite and Remote Support: 33-minute average response time compared to the industry 3-7 hour average.
- Stop Problems At the Source: Put an end to recurring problems with a 50% reduction in issues.
- Your Critical Data is Protected: Built-in cybersecurity and cloud backup.
- Less Downtime: 24×7 technical support onsite & remote.
- All of Your Tech Managed: Cloud, server, and network management.
Our Solutions
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What Technology Support Plan Do I Need?
Not every business requires the same level of support. Each organization is different, and change is a constant. Have you outgrown your current approach? Maybe you’re adding more locations or launching a new business unit? Whatever your needs have been in the past, choose the technology support plan that can grow and scale with you. We offer two:
Managed IT – All Inclusive
All computers, software, and other services get coverage at one set monthly price. Most companies using an outside provider choose this approach. Managed IT support at a fixed cost lets you reliably budget for support.
Who’s best suited for Managed IT?
- Atlanta Companies between 20 and 200 employees
- Atlanta Companies requiring a consistent monthly support budget
- Atlanta Companies who want many tech experts for one price
Managed IT isn’t a good fit when:
- Users: five or fewer
- Budgets are limited, or support isn’t too important
- Data is in the cloud and not proprietary
- Everything runs well, and there’s fear of rocking the boat
Co-Managed IT Services in Atlanta
This flexible model uses a combination of Managed IT Services and break/fix, or Managed IT Services and your own in-house support. The Managed IT company isn’t responsible for everything, only specific items you outline together.
We recommend your in-house IT focus on customer-related technology, and let us handle day-to-day support for:
- 24/7 monitoring
- Help desk level 1, 2, and 3
- Device management
- Cybersecurity services
- Managed print services (MPS)
- Professional service projects
- Data backups and server management
- Microsoft 365
- Cloud solutions
A hybrid Co-Managed IT Support Plan makes sense for companies that need flexibility or want to transform in stages.
Conclusion: Why Choose Novatech for Managed IT Services in Atlanta?
Choosing Novatech means opting for a partner who not only provides top-tier IT support but also offers continuous improvement and strategic guidance. Our approach ensures that your business in Atlanta is always ahead in the technology landscape, securing your data, and optimizing your IT operations.
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Contact Your Novatech Office in Atlanta Today!
Ready to elevate your business technology? Contact Us to learn how Novatech's Managed IT Services can benefit your company today.
FAQs
Novatech’s managed IT services provide you with an entire team of experts at a lower cost than hiring a full in-house IT team. Our team offers round-the-clock monitoring, rapid issue resolution, and strategic IT planning.
Our services include 24/7 monitoring, onsite and remote support, help desk services, device management, cybersecurity services, data backups, server management, and cloud solutions. Each service is designed to address specific IT needs and provide comprehensive support for your business in Atlanta.
Start by assessing your current IT needs and growth plans. Novatech offers two main plans: Managed IT – All Inclusive and Co-Managed Technology Support Plan. If you need help deciding, our experts can guide you through the options to find the best fit for your business.
Outsourcing IT services to Novatech provides several benefits, including access to a team of IT experts, reduced downtime, predictable IT costs, enhanced cybersecurity, and continuous support. This allows your business to focus on core operations while ensuring your IT infrastructure is secure and efficient.
For comprehensive Managed IT services tailored to your business needs in Atlanta, trust Novatech. Contact us today to learn more about how we can support and enhance your IT operations.