Unified communications (UC) might seem like an oxymoron in many companies. Multiple devices and media complicate communication, along with one-to-one and one-to-many calls from anywhere. Weak communications infrastructure creates daily inefficiency and frustration. Productivity suffers.

Successful company-wide unified communications depend on a strong platform. It’s not a job for the inexperienced, but it’s not a job that can be put off or ignored either.

We build robust platforms to orchestrate a suite of UC products from a unified user interface. Starting with a no-obligation assessment, we construct customized strategies for our customers.

Consolidate Costs with Multi-Pronged Communications Support 

Unified communications services make necessary business communications possible:

• Instant messaging (chat)

• Presence indicators (caller availability)

• Voice communications

• Mobility functions (single-number reach, find me, follow me)

• Web and videoconferencing

• Unified messaging (voicemail, e-mail, SMS, fax)

Multiple Channels Under One Management and Platform

Our unified communications services bring multiple channels under one management. Messaging, voice and video calls, meetings, team collaboration, file sharing, integrated apps — the Novatech-built UC platform covers it all.

Your business communicates well and with less effort across all these channels:

• Phone/Voice

• Email

• Text SMS

• Video conferencing

• Instant messaging

• Fax

Unified Communications can be less expensive than traditional PBX systems, too. As a VoIP solution, UC platforms run across the Internet with no charges for call minutes or phone service. Data use is minimized by up to 50%.

The Total Package for Unified Business Communications

We’re somewhat unique among managed services providers, because Novatech brings the total package for unified communications services.

• UC platform monitored 24/7

• Reliable cloud-based calling

• Redundant cloud data centers for 99.999% uptime

• Enterprise-grade encryption for meetings, conversations

• “Find me, follow me” for automatic rollover during outages

• Proactive response, instead of reactive

No-Charge Office X Ray for True UC Assessment

One of the early benefits of our unified communications services is the knowledge gained from expert-led, no-charge technology assessments. Using these findings, we guide you through a strategy, then on to execution and monitoring.

But no benefits are possible until you take the first step – a no-obligation assessment. A good managed services provider wants to know where you really are now, so we don’t set you up with something that’s not a good fit.