Managed IT Services
Cloud Solutions
Enjoy constant availability and uptime. Access all of your applications, data, and documents in one place—anywhere & anytime on any device.
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Managed Cybersecurity
Protect against cyber threats with our 15-layer Managed Security solution. Stop the bad actors before they become a threat to your business.
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Professional Services
We help assess, design, and implement IT solutions. Our Solution Architects meet with your team to determine your business’s needs. We then map out a plan which includes technology roadmaps and budget estimates.
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IT Hardware & Infrastructure
Design wired, wireless, and virtual networks. Install, configure, and maintain your systems, whether you need a server and network, server room or a fleet of new laptops.
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Voice & Video Collaboration
Introduce unified communications as a service to increase employee productivity and mobility in your organization. Today’s workplace can be anywhere at any time, and our voice, chat, and video collaboration provides a seamless solution to unleash the power of cloud-based businesses.
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Trust Novatech for 24/7/365 Monitoring, Management & Technical Support, Data Protection, Managed Security, and Sound Advice
Whether you run a medical facility, law practice, housing authority, logistics firm, university or are in another industry, running technology isn’t why you’re in business. Yet no business can function without it.
The biggest problem with poorly managed business technology? You miss opportunities for:
- Greater productivity
- Better customer service
- More satisfied employees
- Meaningful, actionable metrics
- Stronger compliance
- Tighter cybersecurity
Maybe you’ve already paid someone to manage various IT areas, and you’re not getting your money’s worth. You may have old computers or systems past their useful life cycles that need to be upgraded.
Now imagine one person or a small IT team dealing with all that on a daily basis, much less driving a strategic business technology roadmap. Managing IT services to support all users
Bring Everything up to Speed With Services You Can Rely On
● Put the power of modern technology at your fingertips to drive productivity and growth
● Deliver actionable metrics
● Optimize workflow.
● Scale and stay current
● Support multiple locations consistently and securely
What Technology Support Plan Do I Need?
Not every business requires the same level of support. Each organization is different, and change is a constant. Have you outgrown your current approach? Maybe you’re adding more locations or launching a new business unit? Whatever your needs have been in the past, choose the technology support plan that can grow and scale with you. We offer two:
● Managed IT
● Co-Managed Technology
What Technology Support Plan Do I Need?
All computers, software and other services get coverage at one set monthly price. Most companies using an outside provider choose this approach. Managed IT support at a fixed cost lets you reliably budget for support.
Who’s best suited for Managed IT?
● Companies between 20 and 200 employees
● Companies requiring consistent monthly support budget
● Companies wanting many tech experts for one price
Managed IT isn’t a good fit when:
● Users number five or fewer.
● Budgets are limited, or support isn’t too important.
● Data is in the cloud and not proprietary.
● Everything runs well, and there’s fear of rocking the boat.
This flexible model uses a combination of Managed IT and break/fix, or Managed IT and your own in-house support. The Managed IT company isn’t responsible for everything, only specific items you outline together.
We recommend your in-house IT focus on customer-related technology, and let us handle day-to-day support for:
● Phone systems
● Website hosting, optimization
● Printers and copiers
● Asset management
● Patch management
● Security assessments
● Penetration testing
● Special projects
A hybrid Co-Managed Support Plan makes sense for companies that need flexibility or want to transform in stages.
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